15-Year Warranty

Luma guarantees that our mattress prouducts will live up to your expections for 15 years.



Luma uses only the highest quality components that are 100% made and assembled in the USA to create Luma Slumber System. The combination of component integrity and the Luma mattress system’s design enable Luma to offer a fifteen (15) year warranty on our mattress system. Luma unconditionally guarantees that the Slumber System will be free of defects in workmanship and materials and the mattress system will maintain its functional integrity for the entire warranty period of 15 years.

Under Luma’s Ultimate Exchange and Return programs, your Luma mattress system can be exchanged or returned at any time during first year. If any part of the Luma Mattress System is deemed defective during the remaining life of the warranty, the defective part will be repaired or replaced at no cost to you, at the sole discretion of Luma Sleep. A written copy of Luma Sleep's detailed 15-year warranty program is provided to you with your Luma Mattress system when it is delivered to your home. You can get an electronic copy of the Luma Sleep 15-year mattress warranty by contacting support@lumasleep.com.

The manufacturer’s warranty for the pillow and mattress pad is one (1) year.

The manufacturer’s warranty for the slatted wood foundation is ten (10) years.

 

Contact us at 1-844-586-2999 or email to support@lumasleep.com and a customer advocate will initiate the warranty process.



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